As Director of Sales Support, you will be responsible for the strategic development of our sales support functions and, together with your team, will ensure efficient sales processes, high-performance systems, and optimal support for our sales organization and retail partners.
- Developing and implementing a sales support strategy in line with company goals
- Continuously optimizing sales processes, workflows, and systems to increase efficiency and performance
- Developing and promoting innovative, needs-based solutions and products for our sales partners
- Engaging with dealers, OEMs, and dealer associations on new products and sales-related topics
- Ensuring proper use of the CRM system, meaningful reporting, and compliance with relevant automotive finance regulations and internal policies
- Monitoring and analyzing relevant KPIs such as approval rates, take rates, sales productivity, and dealer satisfaction
- Leading and developing the sales support team with a focus on accountability, collaboration, and high performance
- Developing and implementing analyses and reports on finance products, digital tools, and dealer programs
- Advising the sales organization with relevant market information, customer insights, and trend analyses
